Journey UPbed® Standard - 08470

Shipping, Returns & Warranty

WHITE GLOVE DELIVERY FOR $499

Weight and setup requirements of the UPbed require ‘White Glove Delivery’ inside your home for $499, which includes unpacking and assembling your UPbed Independence, in the location you’ve chosen, and ensuring that it’s working properly. The delivery team will remove all packaging materials. Please note they cannot take away your old mattress or box spring or rearrange the furniture in your home.

Returns

Due to the nature of this product, this item is not eligible for returns. We will either repair or replace items that arrive damaged or defective. For support please contact us at sales@comfortablecoast.com.

Warranty

Standard twelve (12) months warranty from the original purchase date applies to the core list of Journey products under normal use in accordance with specifications and warnings and with some limitations, exclusions, restraints or extensions including but not limited to parts, labor, service and other specific considerations. (Specific additional limitations and extensions of warranty, particularly as they relate to the Journey Health & Lifestyle™ line of mobility products, can be found in the Addendum below.) If within the twelve-month warranty period, any component or part shall be proven to the satisfaction of Journey Health & Lifestyle™ to be defective, the product shall, at the option of Journey Health & Lifestyle™, be repaired or replaced. 

Warranty does not cover damage, deterioration or malfunction resulting from accident, negligence, misuse, abuse, normal wear and tear, damage in shipment, improper operation or failure to follow instructions according to the User Manual, component failure, improper storage, neglect of prescribed maintenance procedures, repair or attempted repair or modifications made or authorized by anyone other than Journey Health & Lifestyle™, normal gradual reduction in battery performance due to heavy use, deterioration due to external factors such as extremes in temperature or humidity, corrosive atmosphere or other natural events such as lightning, flood or circumstances beyond our control.