Lifetime Tarnish Guarantee

Wear it everywhere. If it ever tarnishes, we'll replace it.

We know the worry. You find a piece you love, and in the back of your mind you're already wondering how long it will last, and whether you'll have to take it off every time you shower, hit the gym or head to the beach.

Not with Co&Co. Our jewelry is made to be lived in, and we believe in its quality so much that we guarantee it for life. If your piece ever tarnishes or loses its color, we'll send you a new one, free.

How to claim, in three simple steps

1. Take a photo. Snap a clear photo of your piece showing the tarnish or color change.
2. Send it to us. Email sales@comfortablecoast.com with the subject line "Lifetime Guarantee", your order number and your photo. Can't find your order number? Just tell us the email address you ordered with.
3. Get your replacement. We'll reply within 1–2 business days to confirm, then ship your new piece to you at no cost.

That's it. No forms, no return label, and no need to send your old piece back.

What's covered

• Any Co&Co piece that tarnishes, discolors or loses its gold or silver color.
• Everyday wear, including showering, swimming, the gym, sweat and the beach.
• Personalized and initial pieces, which we'll remake with the same personalization.

What's not covered

• Lost or stolen jewelry.
• Breakage, bent or snapped chains, and missing stones. For problems with your order on arrival, see our returns policy.
• Damage from misuse, harsh chemicals such as bleach, abrasive cleaners or jewelry dips, or repairs and alterations made by someone else.

The small print

• "Lifetime" means for as long as you, the original purchaser, own the piece.
• Claims need proof of purchase from comfortablecoast.com, such as your order number or the email address you ordered with.
• We replace the same piece. If it's no longer available, we'll send a piece of equal value that you choose.
• Your replacement is covered by this guarantee too.
• One claim per piece every 12 months.
• This guarantee is in addition to your rights under consumer law, and doesn't limit them.

Questions?

Email sales@comfortablecoast.com or call (307) 218 3432. We reply within 1–2 business days.