Frequently Asked Questions.
Standard orders are dispatched within one to two working days. Once your parcel leaves us, you'll get a tracking link by email so you can follow it the rest of the way home. UK orders typically arrive within three to five working days; international delivery takes a little bit longer.
Get in touch as quickly as you can - sales@comfortablecoast.com is the fastest route to reach us. If your order hasn't yet been packed, we can cancel it outright or remove just the affected item before dispatch. Once it's left the warehouse, you can return it under our standard returns policy.
Your invoice is sent to your email automatically as soon as your order is confirmed, alongside the order confirmation itself. If you can't find it in your inbox, check your spam folder first, then drop us a line at sales@comfortablecoast.com and we'll resend it. Always good to keep a copy.
Most UK orders arrive within three to five working days of dispatch via tracked courier. International delivery typically takes seven to fourteen working days, depending on your country and local customs handling. You'll get a tracking link the moment your order ships, so you can keep an eye on it.
Keep your pieces looking their best by removing them before showering, swimming, or applying perfume and lotions. Store each piece separately in a soft pouch or the box it came in, away from direct sunlight, and give it an occasional polish with a soft cloth to bring back the shine.
Yes - use the currency switcher at the top of any page to view prices in GBP, EUR, or USD. Your card or payment method will be charged in the selected currency at checkout. If your card is in a different currency, your own bank handles the conversion at their rate.