Premium Chunky Knit Throw Blankets

Comfortable Coast 30-Day Return Policy

We strive to provide a seamless shopping experience and want you to be completely satisfied with your purchase. Below are the detailed return policies for different product categories.

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Lounge Accessories (Throw Blankets, Pillows, Cushion Covers)

Eligibility for Returns:
- Items must be unused, in their original condition, with all original tags and packaging intact.
- Custom or personalized items are not eligible for return unless defective.
- Refunds will be issued to your original payment method within 15 business days after we receive and inspect the returned items.

Return Process:
- Contact our support team within 30 days of delivery for returns.
- If the item arrives damaged or defective, contact us within 48 hours for a replacement or a full refund.
- Return shipping costs will be deducted from your refund unless the item is damaged or incorrect.

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Lighting Products

Eligibility for Returns:
- Returns must be initiated within 30 days of receiving the goods.
- Items must be unused, with tags, and in their original packaging. Proof of purchase is required.
- Return shipping must be done with a trackable method, and items returned without prior authorization will not be accepted.
- On-sale items or gift cards are non-refundable.
- A 10% restocking fee applies if the return is due to buyer's remorse (e.g., wrong size, don’t want/like it).

Return Process:
- Email us at sales@comfortablecoast.com with your order number and photos of the items.
- Our customer service team will determine return eligibility within 3 business days.
- If accepted, we will send the return instructions and address.

Damages and Issues:
- For damaged or incorrect items, notify us immediately upon receiving the item to resolve the issue quickly.

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General Return Policy

- We can cancel your order if it hasn’t been shipped yet. Contact us as soon as possible.
- Once the item is shipped, cancellations are not possible, but you may initiate a return within the applicable time frame.
  
Refunds will be processed within 3-7 business days once the return is received and inspected.

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This policy covers returns for **lounge accessories** and **lighting products**. For any further assistance, please contact our customer support team at sales@comfortablecoast.com.

Inspired by the essence of introspection, wanderlust, and soulful simplicity, the BY COEHLO collection embodies the spirit of those who find meaning in both the journey and the destination. Each throw pillow and blanket in this collection invites a deeper connection to your surroundings, much like the inner reflections of a traveler in search of truth.

Embrace a lifestyle where every item tells a story, and every space becomes a sanctuary with the BY COEHLO collection.